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Customer Experience

Here’s how you move customer experience to self-service
  • Customer

Here’s how you move customer experience to self-service

  • Mikhail Vink
  • 3 years ago
Video banking is finally becoming mainstream; will physical banks become obsolete?
  • Fintech

Video banking is finally becoming mainstream; will physical banks become obsolete?

  • Kiara Taylor
  • 3 years ago
We signed 100,000 new clients during the pandemic… by listening
  • Customer

We signed 100,000 new clients during the pandemic… by listening

  • Justin Adler
  • 4 years ago

You need to rethink your customer experience for 2021 — here’s how I did it
  • Strategy

You need to rethink your customer experience for 2021 — here’s how I did it

  • Andrei Petrik
  • 4 years ago
No need to mourn the death of the third-party cookie
  • Data

No need to mourn the death of the third-party cookie

  • Ben Jacobson
  • 5 years ago
How Netflix uses psychology to perfect their customer experience
  • Experience

How Netflix uses psychology to perfect their customer experience

  • Jen Clinehens
  • 5 years ago
Design thinking gives you an edge over your competitors
  • Customer Experience

Design thinking gives you an edge over your competitors

  • Derek Walter
  • 7 years ago
AR’s future is more than just games, it will change the way we make decisions
  • Customer Experience

AR’s future is more than just games, it will change the way we make decisions

  • Ben Dickson
  • 7 years ago
How chatbots are pumping up customer service
  • Money

How chatbots are pumping up customer service

  • Lauren Gilmore
  • 8 years ago
Banking while browsing: The e-commerce solution
  • Money

Banking while browsing: The e-commerce solution

  • Ritika Puri
  • 8 years ago

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